How To: Special Characters or Symbols in Office documents
Are you feeling special today and you find the need to append special symbols or characters to your documents! Oh well I am kidding. You might find a need to append special characters or Symbols that is not found in the normal font set and definitely not in the keyboard. Here is how you can add them.
Securing your Wi-Fi network
Google’s recent confession on Wi-Fi snooping has got me thinking of this topic and I decided to write a small post on how to secure your home wireless network.
10 Keyboard Shortcuts for Mac OS X

Mac OS X have their share of keyboard shortcuts. Most shortcuts will be familiar to you if you are coming from a Windows background.
Here are the list of keyboard shortcuts. Again, you may print the table for your quick reference.
| Copy selected text or item | |
| Paste text or item | |
| Cut | |
| Select All | |
| Undo | |
| Shift + |
Redo |
| Delete item | |
| switch through open applications | |
| Quit front most open application | |
| fn + delete | Forward Delete |
| option + |
Put computer to sleep |
More handy shortcuts can be found at Apple Support Website
10 Keyboard Shortcuts for Windows Users
Most of us here in SAS are using Windows based Desktops or Laptops. It is good to know a handful of keyboard shortcuts to access commonly used functions quickly and easily.
Here are the 10 most frequently used short cuts that you will need to know. You may choose to print this out and paste it by the side of the monitor for quick reference.
System Restore: How to
Windows Systems come built-in with System Restore capabilities. What it does is restore your Windows based System back to way it was before.
Odd Characters in documents
Phishing Activities
Playing videos in Power Point
It has come to our attention that some of you are having problems with viewing or playing videos after inserting it into power point.
We have found that it is due to video clips are being placed in a folder that is too deeply nested.
Eg. c:\user\folder\folder\folder\folder\video.avi
As per Microsoft Knowledge base it is best not to deeply nest the files for power point use
You cannot find and play your movie file. If the path name of the linked movie file exceeds 128 characters, Microsoft Office PowerPoint 2007 cannot find and play it. Move or copy the movie file into the same folder as the presentation, and then delete the movie and add it back to update the link (path information).
Read on here: http://office.microsoft.com/en-us/powerpoint/HA100777161033.aspx
Backup your data
You cant live without electronics gadgets. It has become an integral part of our lives and we cant deny that. Computers, cameras, mobile phones and others. Some of these devices aids us in increasing our productivity and even learning.
Read more…
Help Us Help You
We love to help everyone who looks for us for support. But sometimes there might be some communication breakdown that could and would make your experience unhappy. In order to reduce these inconveniences, here are the information that you will need to provide the Helpdesk personnel.


